Framework
Laravel with React JS
Software Language
PHP
Created by
Bdtask
Update Date
01-04-2024

Best Features of a Business Live Chat Software

Take a look at some features that can compel you to use the best live chat software. So, here we go.

Wonderful Dashboard

Wonderful Dashboard

Easiest Chat Board

Easiest Chat Board

Easy to Integrate Chat Popup

Easy to Integrate Chat Popup

Easy User Interface

Easy User Interface

Smart Conversion

Smart Conversion

Easy Subscription Process

Easy Subscription Process

See All Mail List

See All Mail List

React Based Widget

React Based Widget

Role Permissions

Role Permissions

Data Backup and Recovery System

Data Backup and Recovery System

Customizable Settings

Customizable Settings

Manual Chatting

Manual Chatting

Easy Login & Registration

Easy Login & Registration

Quick Reply System

Quick Reply System

Conversion CRM

Conversion CRM

AI Based Chatting

AI Based Chatting

Empower Customer Service with AI

Innue live chat software has the best AI co-pilot. It provides smarter and faster communication support with AI. AI Chabot can help you communicate with customers to write text and send messages. That can give you a great suggestion to reply faster. This AI strategy can completely satisfy your customer.

Demos of Chatbot Management

Having the Innue, Chatbot Management would bring the supersonic power to you to run your business properly & smoothly.

Essential Modules of Innue Live Chat Software

Innue is mainly a business live chat software that is used for conversation purposes. It is the best chat software specially designed for website management systems. It brings the expeditious power to operate your business efficiently and smoothly.

Super and Dynamic Admin Dashboard

In this software, you will face a super and dynamic admin panel. It is very easy to operate and will show you all the visual options. It will help you investigate or supervise the entire acts and deeds of your business. This dashboard will show you all the operational options that you need. So, whatever you need click on that and conduct the operation according to your needs

Super and Dynamic Admin Dashboard

Chat Board

Chat board is another crucial module. It contains four options: chats, Setting, Init Widget, and Test Widget. The chat option will show you how many people are activated, the chatting person, chatting time, and other details. The setting option will show you how you feel about setting up your board. Test Widget is a default chat window that works as the chatbot interface. To set up, the Init widget click on Init Widget, copy that code, and place it in your website footer. It can be used as the best live chat software for customer service.

Chat Board

User Interface

This user interface will show you the full user list. This list contains some user information, such as User name, email, role, user status, etc. This will help you to know how many users are there on your list. In this user interface module, you are able to create new users by inserting some information, such as personal information, account information, and others. Moreover, you can control the conversation options automatically or manually by using this feature. Also, you can convert the contact person as a lead or customer from any conversation.

User Interface

Subscription

Subscription is another crucial module. It will show you how to subscribe and get access. It is easy to subscribe. You will see here all the subscription lists. Manage the Init widget, and Test the widget. Clicking on the test widget you will get an interface to set up your name and email address to subscribe.

Subscription

Conversion/Customer

Conversion module is a crucial module from which you can convert a customer conversation to the best customer. The Conversion menu is a place where users can see all the visitors, leads, and customers. It means visitors can be converted into lead and lead can be converted into real customers. So, all the data can be seen from this section.

Conversion/Customer

Create User

Here, you can create new users using the admin panel. With this feature, you can add unlimited users as per your requirement. Moreover, you can add various types of users like a general user, admin, operator, in-charge, manager, and so on. In that case, provide user information or details and include them in your user list. If you add any users, then you will have to click on the Save button to save your user data or information.

Create User

User List

With the help of this feature, you can see the list of all your users. Also, you can permit them to use this software for all of those users. As well as, you can understand the detailed information of all users. Besides, you can update the pieces of information and delete any information as your requirement.

User List

Visitors

With this feature, you can understand which visitor or contact person is your lead or customers. Also, you can find out about them using this list and also get more information about those users. It is noted that an admin will have a right to add edit customer information and delete information and specific customers. This interface will show visitor name, email address, contact number, and country name. By using this record you can easily track that person and conduct communication for your business lead.

Visitors

Conversation - Leads

Using this feature, you can convert the visitor as your future lead or real customer. In this feature, you can manage the conversation easily and efficiently. Also, you can understand who will be your lead or customer through this conversation. Moreover, when you convert the visitor as your lead, then their information will show on your list. So, it is the most important feature to build better relations and customers for your business.

Conversation - Leads

Language Set up

In this module, you can configure the language. With this feature, you can continue your business process as your preferred language. So what language do you want to communicate with your clients or customers? By using this live chat software, you can use any language for your business (English, French, Spanish, etc.). In that case, you just need to type the language name, then you must save it. After that, you can add all phrases and also can edit that language.

Language Set up

Role Permission Setup

Innue chatbot is the best live chat software for websites. Role permission is the feature that will help you to create & add user-wise individual roles. It also has scope to assign the role to different users. An admin can see overall user role lists, user name, and their working details. As well as, a super admin can create different categories like admin/user, operator, in-charge, and so on. Then, you can assign these roles for each specific user to communicate with the audiences.

Role Permission Setup

Email Configuration

Using this module, you can configure your Email Credential. After configuring your email option, then you can send emails to your customers or clients. So, firstly, you have to select the mail template (which template you like most). After that you can check the mail report from the mail report section. You can send a custom email to your desired customer from the mail sending option. Also, you can send an order confirmation email, order processing email, password recovery email, through this system.

Email Configuration

SMS Configuration

SMS configuration is almost like an Email configuration system. There are three SMS Gateways in this section. Before use you can select an SMS template from the SMS template section. If you would like to check SMS status then click on SMS report and check how many people have given you the text. If you would like to reply to the SMS sender then click on SMS sender then write your text and send it to the customer or your targeted person.

SMS Configuration

License & Pricing

We are offering Two types of license for our software such as Regular license and Extended license

Regular License

$39
  • Life time Update
  • 6 Months support (Please check here what included in support)
  • Permitted for one domain for personal use only
  • For personal project only
  • Email Support (1 Business day)
  • Skype Support
  • Anydesk/Teamviewer Support
  • Whatsapp Support
  • Free Installation at cpanel
Buy Regular License

Extended License

$325
  • Life time Update
  • 6 Months support (Please check here what included in support)
  • Permitted for one domain for commercial uses
  • For Commercial project
  • Email Support (1 Business day)
  • Skype Support (for 1 hour)
  • Anydesk/Teamviewer Support (for 1 hour)
  • Whatsapp Support (for 1 hour)
  • Free Installation at cpanel
Buy Extend License

Contact

Do not hesitate to reach out to us for custom projects and other inquiries.

  • Skype:
    bdtask
  • Whatsapp:
    +8801830701422
    +8801857675727
  • Telegram:
    +8801857675727

Start your project right now

We are sure, you will not get service anywhere like ours. It's that good!

Frequently Asked Question

Business Live Chat Software is the complete solution for AI Chatbot .Here have some basic question about Business Live Chat Software

When you get several questions from multiple customers, it can be difficult for an employee to handle those customers. Generally, an employee can not manage more than 2/3 customers at a time. So, it will create a bad impact on your business. Then you have to choose another option. Live chat software will be the best decision for you. Because this software can handle unlimited customers at the same time and it is not limited to any human agent. So, it will help to give better service, improvement, and the best service for the success of your business.

This live chat software will help you reduce the workload of your customer support team. The customer support team can't handle many customers at the same time, but the live chat software can do it easily. Also, this software can screen calls from customers and redirect them to human agents only when required.

When you shut your commercialism products and services for replacement, then your customers may need help to choose the right product. Also, they may need proper advice to buy such as camera accessories, smartphones, or any other valuable things. So, a smart chatbot can help your customer to gain the right product & service.

Per license is for one domain. If you want to use multiple domains then you will need to purchase every time the new license.

If you want to grow your business more, then you need to interact with your customers continuously. So, if you use online channels to communicate with your customers, then this live chat software will be a very helpful solution for your certain tasks.

Live chat software is mainly conversational software. It is designed to automate conversation and live chat solutions between the customers and the users. Our live chat software has an intelligent interactive agent chatbot. This chat system can help to communicate with the customers automatically. It can create personalized customer experiences at a high scale. Moreover, it can be active 24 hours a day, 7 days a week. For this reason, you can use it as a customer live chat support software.

  • Reduce communication costs with customers.
  • You can communicate with many people at the same time.
  • Increase leads, customers, and sales.
  • Boost support and consumer satisfaction.
  • Ensure comfortable customer support.
  • Quicker question analysis process.
  • You may have an extensive chance to convert potential leads into regular customers.
  • Expand customer relations through live chat software.
  • Get daily, monthly, and yearly reports by analytics.

For back-end support, if you burn several resources, then a live chat software will be your solution. Instead of hiring so many people to perform regular and repetitive tasks, you just need to install a smart and intelligent chatbot that can help you manage everything automatically and easily.

Per license is for one domain. If you want to use multiple domains then you will need to purchase every time the new license.

Yes, you can send individual or multiple emails and SMS to the target user at the same time.

Yes, you can get customer information for further marketing or promoting or messaging.

Yes, this is a mobile-friendly display.

Innue is user friendly for all customers.

  • Live chatting with your targeted customers.
  • Lead to customer conversion in chat.
  • Potential customer email collection from website.
  • Admin is able to create unlimited users.
  • Super analytics will show you the customer's data.
  • Email and SMS system.
  • Separate department and agent management.
  • Small talk system with customers.
  • You will have the easiest information and file sharing option.
  • It has been created by neat and clean code of Node JS & PHP based.

Yes, ofcourse. This is the best live chat software for e-commerce. It was specially designed to communicate and handle the customers. Admin can see the lead to conversation to convert into a real customer. You can use it as the best customer service chat software for your any type of business.

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