How to Choose the Best Online Ordering System for Restaurant

Through the era of digitalization, people's habits are changing constantly, and dining habits are one of those. People are now more into the online food ordering process. 

Remind these concerns; restaurants have now added delivery, pickup, carryout, takeaway, and other services to meet the customer's demands. It helps boost restaurant sales and expand the services. 

Today, every restaurant knows the importance of an online food ordering system. However, choosing the best food-ordering software can be challenging. 

One wrong step can significantly impact your online restaurant business,  restaurant's performance and reputation. In that case, the restaurant must choose the best online ordering system for its customers. 

Here, we have discussed the best online ordering system for restaurants to meet customer satisfaction.

What is Online Ordering System

An online ordering system is the process of ordering products or services online. In the online ordering system, customers are not required to physically visit the store, shop, or restaurant. 

Now, it is the most common and widely used term in businesses. However, e-commerce, food, and hospitality industries like hotels and resorts businesses primarily use the online ordering system. 

If you own or run restaurants, you must know the terms of online ordering systems for restaurants or restaurant ordering systems. Moreover, the business owner must know the online ordering platforms and their uses and benefits. 

Remember, an online ordering for restaurants is a combination of advanced technology. It has simplified business management and reduced operating costs.

List of 10 Best Online Ordering System for Restaurants

You must look for advanced features while looking for an online food ordering system for restaurants. An online food ordering software should be user-friendly so both users can use it effectively. 

However, ensure your food ordering platform can turn your investment into profits and help to grow your restaurant business. 

To make the process easier, we have provided a list of the best online ordering system for restaurants. 

Get ideas, pick the best ones, implement them and turn your restaurant into a famous restaurant.

1. Bhojon

Bhojon is a complete restaurant management solution with the most powerful online ordering system. It can boost restaurant performance and turn your restaurant into a money-making machine. 

Moreover, bhojon restaurant management solutions can be integrated with restaurant websites and mobile applications. However, Bhojon offers theme variations, which enable users to choose and personalize the theme according to their needs. 

In addition, Bhojon also provides custom work. It allows users to customize the entire restaurant management and online ordering platform. Bhojon food waste management works efficiently to reduce food waste in restaurants.  

Key Features of Bhojon:

• Order Management System
• Restaurant POS Software
• Production Management
• Table Reservation
• Purchase Manager
• Account Management
• Human Resource Management
• Food Management
• Shipping Method List
• Restaurant Website Setting
• Dynamic Dashboard
• Real-Time Report

Bhojon also provides "Addons"

• Customer App
• Waiter App
• Kitchen App
• QR Code Scanner
• WhatsApp Order & Chat
• Customer Loyalty Program
• Shift Management system
• Waste Management system
• Taste Habit Program
• Advanced Tax / GST Setting
• Facebook Login Customer
• Razorpay 

2. RestoraPOS

Restorapos is one of the best online ordering system for restaurants with the most advanced technology. It is a SaaS-based food ordering software. Restorapos is a user-friendly application that makes the entire food ordering process very easy. 

It is a system that can effectively manage and operate your entire restaurant operation with just one click. Restorapos is a complete bundle of solutions that every restaurant needs. 

Moreover, these software solutions can also maximize your restaurant's online visibility on different social platforms. Restorapos is one of the fastest and smoothest restaurant management software and has the finest POS billing software.

Key Features of Restorapos: 

• Efficacious Dashboard
• POS Billing System
• Online/Offline Order Management
• Website & App Integration
• Table Reservation System
• QR Scanner or Contactless Payment
• Multiple Delivery Method
• Account Management
• Human Resource Management System
• Multiple Payment Gateway 

Remarkable Features of Restorapos Online Order Management System:

• Exclusive Webpage
• Social Media Integration
• Pre-Order facilities
• Take Away Ordering facilities
• Contactless or QR Scanner
• Multiple- Payment Gateway
• Location-Tracking Engine
• Marketing Tactics
• Unlimited Order
• Chronologically Record The Online Order
• Integrate With Google Analytics
• Catering Order
• Multiple Delivery Methods
• 24/7 Customer Management
• Mobile App Integration
• Instantaneous Chat-Bot

3. Petpooja

Petpooja is one of the top leading restaurant management software and order taking applications. It can effectively manage both online and offline food orders. Petpooja is a single-point software with the features of multiple functionalities. 

These software solutions are now providing services to more than 80,000+ restaurants all over the world. Moreover, it offers 200+ integrated features to make the restaurant more successful. 

Petpooja has the features to instantly generate and view reports on restaurant operations, such as managing fees, tracking inventory, performance metrics, etc. 

Key Features of Petpooja:

• Restaurant Billing Software
• Restaurant Inventory Management
• Real-Time Restaurant Reports
• Online Ordering System
• CRM
• Multiple Integrations

Top Features of Petpooja Online Order Management:

• Online Ordering Integrations
• Regulate Menu Availability
• Menu Updates & Changes
• Create Shortcodes for Quick Billing
• Online Order Reconciliation 

4. BentoBox

BentoBox is an innovative online ordering system that can operate your entire hospitality sector. It is an online ordering system that can handle your restaurant website, catering, marketing, event management, etc. 

Moreover, BentoBox combines advanced features that can easily take, manage, pick up, and deliver orders. BentBox is suitable for every food and hospitality business sector. 

These software solutions are effective for restaurants such as fast casual, fine dining, food trucks, cafes and bars, ghost kitchens, bakeries, dessert shops, etc. However, BentoBox is considered to be the best online ordering platform for small businesses.

Key Module of BentBox:

• Restaurant Websites
• Takeout and Delivery
• Digital Waitlist
• Online Catering
• Events Management
• Reservations System
• eCommerce Stores
• Gift Cards
• QR Code Order and Pay

5. TastyIgniter

TastyIgniter is a powerful online food ordering system and delivery platforms for restaurants. This software solution is specially designed for takeaways and online reservations. It is built on the Laravel PHP Framework and works very fast.

TastyIgniter combines advanced features such as customizable restaurant websites, table booking, dynamic dashboards, and support for multiple restaurant locations. 

However, it enables users to efficiently manage online orders and restaurant reservations with no monthly fees or commissions. TastyIgniter code structure is unique and stretchable, allowing significant customization to meet business needs.

Key Features of TastyIgniter:

• Intuitive Admin Dashboard
• Branded Restaurant Website
• Table Booking System
• Set Delivery Zones
• Manage Multiple Restaurant Locations
• Easy Online Ordering
• Fast Online Booking
• Pos & Delivery Integration
• Unlimited Menus & Orders
• Essential Discount System
• Multiple Payment Options
• Customer Review System
• Dispatch Integration

6. Foodiv

Foodiv is a pro-level restaurant software with an advanced online restaurant ordering system. It is a table ordering system for restaurants that can bring every solution a restaurant needs. 

Foodiv can empower your restaurant operation by providing an efficient website and mobile apps to manage inventory and integrate POS. This system allows its users to order from a website, which increases customer retention rates. 

However, the Foodiv restaurant order management system has no commissions while placing orders. Foodiv allows for a smooth process of getting orders and an easy payment transition process.

Key Features of Foodiv:

• Pizza Ordering System
• Cloud Kitchen Ordering System
• Cafe Ordering System
• Alcohol Delivery Software
• Takeaway Ordering System
• Pre-Order & Catering System
• Tableside Ordering System
• Restaurant Management Software
• Mobile Order & Pay
• Restaurant POS System
• Kitchen Display System
• Restaurant Billing Software
• Restaurant Website Builder  

7. ChefOnline

ChefOnline is one of the most popular online ordering systems worldwide.

It is a UK-based platform providing service for restaurants and other food takeaways. ChefOnline is not limited to online ordering; it also offers services such as digital marketing, SEO integration, customer support, etc. 

However, Chef Online's primary focus is on online ordering, and its online ordering system is the most advanced one, and thousands of restaurants use it. 

The online ordering platform Chefonline provides website customization, mobile apps, national platforms, table reservations, and many other services.

Moreover, ChefOnline delivers the most updated POS system, EPoS, which combines hardware and software to deliver efficient transaction management solutions. 

Most importantly, ChefOnline provides digital marketing solutions that help to increase engagement in online and social media; it also helps to attract more customers, which leads to more revenue.

Key Features of ChefOnline:

• Online Ordering
• Table Reservations
• Owner Control Panel
• Customer Reviews
• Digital Marketing
• Customer Database
• SEO Integration
• EPoS System
• Print Media
• 24/7 Customer Support

8. Restolab

Restolab is a simple but powerful online ordering system for restaurants. It works to make the digital ordering system user-friendly so that users can easily use the services. 

Restrolabs advanced features allow users for branded ordering from anywhere, anytime. However, Restrolab is a food ordering system that works smoothly on different platforms such as mobile, desktop, tablets, and others. 

This system solution supports multilingual ordering, and it allows more than 10+ languages. So, Restolab is a tool that helps grow your business. 

Key Features of Restolab:

• Multiple Delivery Controls
• Multilingual Front-end
• Custom Branded Ordering
• Facebook Ordering
• Real Time Order Notifications
• Stock Counter
• Device Responsive Ordering
• QR Code Ordering
• Reward Program
• Easy Location set up
• Checkout Configuration
• Multiple Payment Options

9. CloudWaitress

CloudWaitress is a flexible online ordering solution for food businesses. It is an all-in-one solution that meets the needs of restaurants, cafes, food trucks, and other food service businesses. 

This online platform is made to simplify the food order process to deliver an exceptional customer experience. However, CloudWaitress enables food businesses to offer pickup, delivery order, and dine-in orders. 

Clouwairess has significantly reduced the dependency on third-party apps. Moreover, it is a solution that supports multiple payment methods, including credit cards, digital wallets, and cash, ensuring customer flexibility. 

Key Features of CloudWaitress:

• Ordering Website
• Landing Page
• Admin Dashboard
• Bump Screen
• Online Payments
• Multi-Currency
• Multi-Language
• API Access
• Integrations
• No Contracts & Low Prices
• Regular Updates
• Multiple & Compounding Taxes
• Windows & Android Receipt Printing
• iOS & Android Apps

10. ChowNow

ChowNow is the best restaurant online ordering system. This software solution is a cutting-edge platform to empower the restaurant business with seamless, commission-free ordering services. 

ChowNow mainly focuses on enabling restaurants to take control of their digital presence and build stronger relationships with their customers. ChowNow services include branded online ordering websites, customized mobile apps, and integrations with social media platforms like Instagram and Facebook. 

It helps restaurants to connect with guests directly. However, Customers can easily place orders for pickup or delivery. It helps the restaurant with real-time order management, automated workflows, and payment processing.

Key Features of ChowNow:

• Order Aggregation
• POS Integration
• Centralized Restaurant Menu System
• Website Ordering
• Branded Mobile App
• Restaurant Websites
• Automated Email Marketing
• Custom Promotions
• Print Marketing
• Advanced Reporting

How Does Online Food Ordering System Work

As we can see, the online food delivery market is growing very rapidly worldwide. To stay competitive and cope with advanced technology, restaurants are now more interested in the order-taking app. 

These order-taking applications have advanced features. It includes an automated ordering system, food menu management system, restaurant table ordering system, restaurant checkout, and many other features. 

So, there is no other way to get started with the best online restaurant ordering system. 

Remember, implementing an ordering platform is not the only task; you must know the working process of an online ordering application. 

Here are the details of how to create online ordering for restaurants and how an online food ordering system works.

•  Restaurants Registration and Site Creation

Online delivery apps work as a connection between restaurants and customers. So, at first, the restaurant must integrate with the online application. 

After getting started with the system, the restaurant should have completed several tasks. 

These include locating their location on Google Maps, creating an online ordering page, digitalizing the menu, mentioning the payment process, and others.

•  User Registration and Profile Creation

To order food online, customers must complete some tasks. These include user registrations and profile creation. To do this, customers must download the food ordering app and create accounts. 

In the accounts-creating process, customers must provide valuable information such as name, address, payment details, and others. 

However, customers can sometimes directly place orders through the website without installing the applications.

Now, the working process has started. 

1. Browsing Menu and Food Selection

Now, customers visit your restaurants, browse your menus and look for what to order in a restaurant. Make sure your menu is well-defined and does not contain any hidden costs. 

Customers can visit your restaurant through the website or mobile apps. Additionally, after scrolling through all the menu items and prices, customers select the food they want to order.

2. Placing an Order

When the food selection is complete, customers place an order. In that process, customers add their selected items to the cart. 

Moreover, customers can customize the food items according to their choice. Now, customers move to the next step, which is payment processing. 

3. Payment Processing

Customers can now select their payment method. They can pay through credit or debit cards, digital wallets, online payment, or cash on delivery. 

Restaurant owners must ensure their online ordering system can accept multiple payment gateways. Moreover, the payment process is highly secure.

4. Order Management

When an order is placed, restaurants get notifications through the system. The system provides details of the order, and now it is time to confirm the order. 

Now, the restaurant confirms the order and sends a delivery time schedule according to availability. After that, the order is sent to the kitchen, and the cooking process starts. 

5. Delivery and Pickup

As the order is ready, it is sent to the delivery section. The order is prepared for delivery and sent to the delivery man with the locations. And now, the order is ready to be delivered. 

Once the delivery man reaches the location and sends a notification through message, call, or app, the customers receive the order and ensure all the items are present and payment is made.

Final Thought

Finally, we concluded that an effective online ordering system is crucial for every food business. However, the benefits of online ordering for restaurants are unlimited. 

It works like magic to increase delivery orders and generate more revenue. When restaurants have a robust online food ordering solution, no one can beat them in the competition. 

An online order system significantly reduces restaurant operating costs by reducing the dependency on third-party integrations.